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What Do Marketers Use To Represent The Process Of Moving People Through The Customer Journey? [Solved]

A customer journey map is a visual that helps marketers outline the story of a customer’s experience (from the first interaction with their business) to a long-term relationship, from the client’s point of view.

Customer Journeys: a Step-by-Step Guide

In

Pega Customer journeys

Hey we’re ready all right so as part of this

Loyalty analytics: The metrics that matter in the customer journey

As a Forrester-recognized leader in loyalty, we believe loyalty